How does TakeABreak® charge?

Our success-based advertising fee is 10% of the booking amount.  We do NOT charge any upfront, annual or other ongoing fees.  You only pay us when you get a booking.

Once you log into our system or have otherwise actively agreed to our Terms and Conditions of Use there is a real or implied contract with us, and there is an obligation for you to pay our advertising fee once, a visitor who was referred from TakeABreak.com.au stays with you.

How are my fees calculated?
We understand that some enquiries do not result in bookings and we will only invoice you when visitors referred through our system have actually stayed in your property. We do this by sending you an email with a link to the Confirmation of Stays page at the end of each month regarding the enquiries you received through our system for stays in that month.

This Confirmation of Stays email enables you to correct the information we send and indicate which enquiries actually turned into bookings, and how many nights the guests actually stayed. You then generate your own invoice.

We trust that the vast majority of operators will report accurately and will be happy to pay what amounts to a small advertising fee. We utilise mystery shoppers in addition to surveying visitors on a regular basis to get feedback on quality and check whether the stay happened and take appropriate action.

You also have the option of signing up for our Online Payment System which enables you to take deposits through the TakeABreak system. This means when the confirmation of stays is sent out at the end of the month you do not need to check your diary to see if they stayed because it will tell you that they have and you do not need to worry about writing out a cheque or paying the invoice through BPAY or online by credit card because we will take the commission out of the deposit paid and transfer the difference to you.


You an access the Confirmation of Stays form by clicking on the link in the email, or alternatively to access the confirmation of stays directly from your account (at any time of the month):

1. Log in to TakeABreak at https://www.takeabreak.com.au/Manage/Reports.aspx.
2. Go to Invoices.
3. Click on "Click here to review outstanding bookings and generate an invoice for his property only".
When the form has opened it will display all the enquiries you received through our system for stays in the previous month.

How do I process a Confirmation of Stays request?

1. In the boxes on the right-hand side, change the number so it correctly reflects the stay. If the guest did not stay, enter a zero.
2. Click on the button at the bottom of the guest list to select your preferred payment option - BPAY, credit card or cheque. Note: Credit card payments do not have a processing fee and are applied straight away.
Your confirmed stays will then be summarised for you to check.
3. If the stays are correct, click on ‘Generate Invoice’ and the system will automatically email you an invoice detailing the full amount owing and listing payment instructions. If you do not click Generate Invoice you will not generate an invoice number, any payments you make will cause an error when they are processed and you may receive reminders that you have not completed your confirmation of stays.